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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jules Abbott

Jules Abbott

April 23, 2025

5  out of  5
rating by Jules Abbott
"Kudos Kudos Kudos and thank you so much Daisiah!!! I recently experienced an incredibly stressful situation when I found out my driver’s license had been suspended due to a title and registration error—an issue that ultimately traced back to the dealership where I purchased my vehicle. Rather than taking accountability, the dealership attempted to place the blame on my auto insurance provider, State Farm. Admittedly, I was upset and not at my best when I first reached out to State Farm by phone and email. I was overwhelmed, out of state, and in the middle of studying for my nursing board exam when I discovered all of this. Despite that, Daisiah at State Farm responded with nothing but kindness, professionalism, and urgency. She coordinated directly with Nikki at the DMV, and together, they went above and beyond to investigate the issue and get to the root of the problem—which led us right back to the dealership’s mistake. I truly cannot thank these two incredible women enough. Daisiah was a calm and compassionate presence throughout the ordeal—my namaste in a moment of total chaos. Both she and Nikki deserve serious recognition (and honestly, a raise!) for the level of service, professionalism, and care they provided. In a world where above-and-beyond service is rare, these two restored my faith. If I could give them a big hug, I absolutely would. Thank you again, Daisiah and Nikki—you both turned a nightmare into something I could finally breathe through. Thank you again🤗"
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Ashley Caito

April 22, 2025

5  out of  5
rating by Ashley Caito
"Kevin is amazing and so personable. I really enjoyed our conversation and his attention to detail + kindness is really what made me decide to have my insurance here. I’m very happy with choosing this office."
We responded:
"Thank you, Ashley, for sharing your positive experience with Kevin. It's wonderful to hear that his personable nature and attention to detail made such a strong impression. We're delighted that you chose our office for your insurance needs and are pleased to have you as part of our community. Your satisfaction is our priority, and we look forward to continuing to serve you."
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Sally Whitley Land

April 14, 2025

5  out of  5
rating by Sally Whitley Land
"Kevin K. from Kim's office was so helpful in transferring my policy info from GA to FL! Appreciate having great people on my team!"
We responded:
"Thank you for sharing your positive experience with Kevin. We appreciate having you as part of our community and are always here to support you with any of your insurance needs."
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Caylee Underwood

April 9, 2025

5  out of  5
rating by Caylee Underwood
"Hunter is awesome he took his time explaining every thing . Now I have great insurance that I can afford for me and my family .Thank you again Hunter!!"
We responded:
"Thank you, Caylee, for sharing your experience! It's wonderful to hear that Hunter was able to assist you in finding affordable insurance for your family. We appreciate your feedback and are glad to have you as part of our community."
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Diana Bordsen

April 8, 2025

5  out of  5
rating by Diana Bordsen
"Dustin thank you so much for such friendly service , state farm is by far the best insurance I've had taking good care of there customers. By switching to state farm I saved so much money and gained better coverage !!!! Truly grateful Thanks guys!♡"
We responded:
"Thank you, Diana, for sharing your positive experience with us. It's wonderful to hear that Dustin and our team have provided you with friendly service and that you've found value in switching to State Farm. We're delighted to know you're satisfied with your coverage and savings. Your feedback is greatly appreciated!"
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Pat Scott

April 8, 2025

5  out of  5
rating by Pat Scott
"Hunter was great at getting back to me with quotes and I was able to save over $500 by cancelling with my other company :)"
We responded:
"Thank you, Pat, for sharing your experience with us. It's wonderful to hear that Hunter was able to assist you promptly and help you save over $500. We appreciate your trust in our agency and are delighted to have you as part of our community. If you have any more questions or need further assistance, feel free to reach out."
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Ercilia Acosta

April 4, 2025

5  out of  5
rating by Ercilia Acosta
"Kory and the team over in this office made my transition for Home and Auto from progressive so smooth and easy. Looking forward to working with them as long as possible! Great Work!"
We responded:
"Thank you, Ercilia, for sharing your positive experience with Kory and the team. It's wonderful to hear that your transition for Home and Auto insurance was smooth and easy. We look forward to continuing to work with you and providing the support you need. Great to have you with us!"
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Amanda H

March 25, 2025

5  out of  5
rating by Amanda H
"Dave and Hunter have been wonderful to work with! We were with Allstate for over 12 years and since moving to Florida found ourselves needing better coverage. They saved us money when we switched and were quick to get back to us with answers to our questions. Dave sat down with me to explain what everything about our policy meant. Thanks guys!"
We responded:
"Thank you, Amanda, for sharing your experience! It's fantastic to hear that Dave and Hunter have been able to assist you so effectively. We're glad to have helped you find better coverage and save money. It's important to us that you feel informed and confident about your policy, and we're pleased that Dave could provide clarity. Your feedback is greatly appreciated, and we're here whenever you need assistance."
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Tom Adamczyk Jr

March 21, 2025

5  out of  5
rating by Tom Adamczyk Jr
"Kim and the team over there at State Farm have been nothing but a pleasure to work with. Any questions I had were answered promptly and in a timely manner. Can’t say enough good things about them. Highly recommend for your insurance needs."
We responded:
"Thank you, Tom, for sharing your positive experience with us. It's wonderful to hear that our team was able to assist you promptly and effectively. Your recommendation means a lot, and we're grateful for your trust in us for your insurance needs."
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Dewayne Slusher

March 20, 2025

5  out of  5
rating by Dewayne Slusher
"Dave and Dustin are very helpful and professional. Was a great help in helping me find home coverage at a great price. Highly recommend!"
We responded:
"Thank you, Dewayne, for sharing your positive experience with us. It's wonderful to hear that Dave and Dustin were able to assist you effectively in finding the right home coverage. Your recommendation means a lot, and we're glad to have been able to provide you with great service and pricing. If you have any more questions or need further assistance, feel free to reach out."
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Austin Preik

March 19, 2025

5  out of  5
rating by Austin Preik
"Dave hunts for the best rates while making sure I'm actually covered. No problems yet but I'm confident he'll have my back if I need to make a claim."
We responded:
"Thank you, Austin, for sharing your experience. It's great to hear that Dave is providing you with the best rates and ensuring your coverage needs are met. Your confidence in our service means a lot, and we're here to support you whenever you need us."
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Terri Mohr-Mattocks

March 11, 2025

5  out of  5
rating by Terri Mohr-Mattocks
"What a great customer experience. I have been a State Farm customer for years living in NC and Florida. I had a question about my premium and called and left a message. Sophia returned my call. She listened to my concern and texted me back with a remedy that satisfied my needs. What a great asset Kim Lego has in Sophia as she took the time to satisfy and save a loyal customer. Thank you Sophia ❤️"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Sophia was able to assist you effectively and provide a solution that met your needs. We truly value your loyalty and are grateful to have you as part of our State Farm family. Sophia is indeed a fantastic asset to our team, and your kind words will surely make her day. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Dario

March 4, 2025

1  out of  5
rating by Dario
"Hola adquirí una póliza para mi auto con la asesora Raquel en noviembre 2023, sin embargo hoy la cancelé definitivamente, lo anterior debido a que inicialmente me dieron un precio de 128 mensual y a los dos meses se incrementó a 328 mensual, es decir casi tres veces el valor pactado, por otra parte solo cubría lo más básico, ni siquiera grúa por emergencia, soy consciente que es mi primera póliza para auto, sin embargo este valor es como pagar una cuota mensual de un credito de vehículo y además con mínimo cubrimiento, muchas gracias por el espacio."
We responded:
"Dario, I am so sorry you had this experience. I would like the opportunity to talk to you about the details of this situation as we typically don't see this happening. I am going to reach out to you and if you would like to call me as well that would be great 904-268-9900. "
Profile photo of Jamie Holmes

Jamie Holmes

March 1, 2025

5  out of  5
rating by Jamie Holmes
"I called to get a new car insurance policy for my family and Dustin was my phenomenal representative. He informed me of discounts that were no brainers and beneficial. You listened to every question I had personal and business related. Thank you for your patience with my busy schedule and getting this finalized as soon as possible. This is also the lowest rates we have paid in years!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Dustin was able to assist you effectively and provide valuable information on discounts. We're glad to have met your needs and appreciate your patience throughout the process. It's great to know that we could offer you the lowest rates in years. Your feedback is invaluable, and we're here to help with any future insurance needs you may have."
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jose garcia

February 14, 2025

5  out of  5
rating by jose garcia
"He did a great job"
We responded:
"Thank you, Jose, for your positive feedback! It's wonderful to hear that you had a great experience. Your satisfaction is important to us, and we're glad we could meet your expectations. If you ever need assistance in the future, feel free to reach out."
Profile photo of Genesis Tree Care

Genesis Tree Care

February 12, 2025

5  out of  5
rating by Genesis Tree Care
"Spoke with Hunter Sweat with State Farm, to change my personal automobile insurance. He was amazing, taking time to explain the different features related to the insurance. He was extremely knowledgeable with the automobile insurance and very helpful and patient in setting up my new automobile insurance. You have a great insurance agent with Hunter, Congratulations. Thank you, you have my business. Floye"
We responded:
"Thank you so much for sharing your experience with us. We're delighted to hear that Hunter provided you with such knowledgeable and patient service while setting up your automobile insurance. It's wonderful to know that his efforts made a positive impact on your decision to choose us for your insurance needs. Your feedback is greatly appreciated, and we're grateful to have you as a valued customer."
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Taylor Drury

January 30, 2025

5  out of  5
rating by Taylor Drury
"Kevin was amazing! He was kind, helpful, communicated well, and didn’t force me to purchase outside of my needs."
We responded:
"Thank you, Taylor, for sharing your experience with Kevin. It's wonderful to hear that he was able to assist you with kindness and clear communication, ensuring your needs were met without any pressure. Your feedback is greatly appreciated and will be shared with Kevin and the team. We're glad to have been of service to you."
Profile photo of Felipe Perez

Felipe Perez

January 22, 2025

5  out of  5
rating by Felipe Perez
"Hunter Sweat was a huge help with our policy changes that covered all of my drivers with a great price for our budget with great coverage. Thank you."
We responded:
"Hi Felipe, Thank you so much for your wonderful feedback! I'm thrilled to hear that Hunter was able to assist you with your policy changes and provide great coverage at a price that fits your budget. We truly appreciate your trust in us and are here to help whenever you need. Best regards, Kim"
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Nicole Davidson

January 11, 2025

5  out of  5
rating by Nicole Davidson
"Kevin Kearns was genuine and helpful. He dedicated time and effort to building a rapport and ensuring services were discussed with great detail. Kevin was personable which allowed for me to have a more comprehensive understanding of services offered."
We responded:
"Thank you, Nicole Davidson, for sharing your experience with Kevin Kearns. It's wonderful to hear that Kevin's genuine and helpful approach made a positive impact. Building a rapport and providing detailed information are key to understanding our services, and we're glad Kevin was able to assist you effectively. Your feedback is greatly appreciated!"
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Dori Keen

January 7, 2025

5  out of  5
rating by Dori Keen
"The Kim Lego State Farm team has always been amazing for us. Molly is a rockstar!!! We appreciate you all so much!!"
We responded:
"Thank you so much, Dori Keen, for your wonderful feedback! We're delighted to hear that you've had such a positive experience with the Kim Lego State Farm team. Molly truly is a rockstar, and we're thrilled to know she made a great impression. Your appreciation means a lot to us, and we're here to continue providing the best service possible. If there's anything else we can do for you, please let us know!"
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Austin Smith

January 3, 2025

5  out of  5
rating by Austin Smith
"Molly is fantastic! Give her a raise!"
We responded:
"Thank you, Austin, for sharing your feedback! It's wonderful to hear that Molly has made such a positive impression. Your kind words and high rating are greatly appreciated. We'll be sure to pass along your compliments to her!"
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Brittany bates

December 27, 2024

5  out of  5
rating by Brittany bates
"Kevin was a pleasure to speak with. I had a wonderful experience and very easy transition. Thank you so much Kevin for all your help."
We responded:
"Thank you, Brittany, for sharing your experience! It's fantastic to hear that Kevin made your transition smooth and enjoyable. Your feedback is greatly appreciated, and we're delighted to have been able to assist you."
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Cathy Eldridge

December 17, 2024

5  out of  5
rating by Cathy Eldridge
"My experience with Raquel has been amazing. She is so helpful and was able to answer all my questions. Would recommend working with her again."
We responded:
"Thank you, Cathy, for sharing your experience with Raquel! It's wonderful to hear how helpful she was and that all your questions were answered."
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Melissa Sanderson

December 13, 2024

5  out of  5
rating by Melissa Sanderson
"Dustin is the best agent I have ever worked with. He helped my family find multiple policies for our home and auto. He is so nice and professional. Coming from out of state Dustin found us the right policies and explained them very well. He alleviated any concerns I had and helped me make a smooth transition with my insurance policy. If you need anything, Dustin is your guy."
We responded:
"Thank you so much, Melissa! It's wonderful to hear that you had such a positive experience. Helping your family find the right home and auto policies was a pleasure, and I'm glad I could make your transition smooth and stress-free. If you ever need anything else, I'm here to help!"
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cassidy wilson

December 11, 2024

1  out of  5
rating by cassidy wilson
"I have a new home about to be under construction. I needed a builders risk policy and homeowners insurance. I reached out to this office and gave my information for quotes. My lender reached out multiple times to this office for quotes. No response. Wasted time. We ended up going with Zurich and the response time was incredible. The professionalism was amazing. I have never used State Farm, and won’t be starting anytime soon."
We responded:
"Cassidy, I would very much like the opportunity to speak to you about this situation. We never want anyone to wait on a quote. I don't see your name in my system. I do have a Cassidy with a different last night but I'm not sure if that is you or not. Please reach out to me at 904-268-9900 or kim@kimlego.com. Thank you"