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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tarnya Bell

December 24, 2025

5  out of  5
rating by Tarnya Bell
"I had such a pleasure talking to Kevin Kearns. Not only did he have the patience of Job when he was conducting business with me, he did so with such kindness. Kevin was able to save me over $180 from what I was paying with my previous insurance company all while adding extra services that will greatly benefit me and my daughter. I truly appreciate him for EVERYTHING he did to bring me over to the StateFarm family with such a great rate. Merry Christmas and Happy New Year Kevin to you and your mom!!"
We responded:
"Thank you so much for sharing your experience with Kevin. It's wonderful to hear how he was able to assist you with such patience and kindness, and that you found value in the services provided. We're delighted that you and your daughter are benefiting from the additional services and savings. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Kevin. Wishing you a Merry Christmas and a Happy New Year as well!"
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K A

December 19, 2025

1  out of  5
rating by K A
"Would be great if you could actually get ahold of someone who works here."
We responded:
"I'm so sorry you couldn't reach us. I'm not able to see your name on this or I would be happy to call you immediately. Feel free to call us today or is there a good time we could make an appointment to call you."
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Frank Thompson

December 19, 2025

5  out of  5
rating by Frank Thompson
"Hunter was amazing he walked me thru the changing my car insurance every step of the way. He not only saved me money but I was able to add two more coverages and still pay less than what i have been paying before. Also when i called the agency and asked for Hunter, Kim noticed my birthday in a couple of days and wished me a Happy Birthday i thought that was nice. Made me realize i am dealing with some very special people. Thank you"
We responded:
"Thank you, Frank, for sharing your experience with us. It's wonderful to hear how Hunter guided you through the process and helped you save money while enhancing your coverage. We're glad that Kim's birthday wishes added a personal touch to your interaction. Your kind words mean a lot to us, and we're grateful to have you as part of our community."
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tyra !!!

December 17, 2025

5  out of  5
rating by tyra !!!
"Loved Hunter and the team!"
We responded:
"Thank you so much, Tyra, for sharing your positive experience with Hunter and the team! We're delighted to hear that you loved the service. Your feedback is greatly appreciated and motivates us to continue providing excellent support. If there's anything else we can assist you with, feel free to let us know. "
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Kelli Morgan

December 15, 2025

5  out of  5
rating by Kelli Morgan
"After a long and stressful search, I decided to go with State Farm, and I couldn’t be happier with my choice. Hunter was absolutely amazing he helped me secure the best available rate for my car insurance in just one day. His diligence, kindness, and patience truly stood out. I’ve had a very rough week, and he genuinely took a lot of stress off my shoulders. I’m so grateful for his help and support throughout the process. Thank you, Hunter!"
We responded:
"Thank you so much for sharing your experience, Kelli. It's wonderful to hear that Hunter was able to assist you effectively and make the process smoother during a challenging week. Your kind words about his diligence, kindness, and patience are greatly appreciated. We're delighted that you found the best rate for your car insurance and that Hunter could provide the support you needed. Your feedback means a lot to us."
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Mike Sharma

December 15, 2025

5  out of  5
rating by Mike Sharma
"Great service from whole team and special thanks goes to Dustin ."
We responded:
"Thank you, Mike, for sharing your positive experience with us. We're delighted to hear that our team, especially Dustin, provided you with great service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Tanna Peeler

December 15, 2025

5  out of  5
rating by Tanna Peeler
"Listen Hunter was so awesome, I wish that everyone can get insurance from him. Thanks for the friendly chat and also my insurance. Thanks Hunter you really was awesome."
We responded:
"Thank you, Tanna, for sharing your experience with us. It's wonderful to hear that Hunter provided such exceptional service and made your insurance process enjoyable. Your feedback is greatly appreciated, and we're delighted to know you had a positive experience."
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Victoria Milchling

December 14, 2025

5  out of  5
rating by Victoria Milchling
"Great, fast service!"
We responded:
"Thank you, Victoria, for your wonderful feedback! It's fantastic to hear that you found our service both great and fast. Providing excellent service is our top priority, and your positive review means a lot to us. We look forward to continuing to meet your insurance needs."
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Martha G

December 12, 2025

5  out of  5
rating by Martha G
"Kevin K. was very helpful setting up my auto Insurance. He was genuine and understood what I was looking for. It was so nice to talk to someone personally to explain what I wanted and to ask questions. Kevin was very knowledgeable and answered all questions with ease and completely. Thank you Kevin!"
We responded:
"Thank you, Martha, for sharing your experience with us. It's wonderful to hear that Kevin was able to assist you effectively with setting up your auto insurance. We take pride in providing personal and knowledgeable service, and it's great to know Kevin met your expectations. Your feedback is greatly appreciated."
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Ashley Swanstrom

December 11, 2025

1  out of  5
rating by Ashley Swanstrom
"I’ve been a long time client w this office and just had a home policy that Dustin sold me in May or the year before. I called to get an info on who they work w for mold inspection because I have a spot on my ceiling to get checked out in case it ended up being it it would be an easy transition. I get an agent on the line telling me mold might be covered under my policy and they would not transfer me to anyone to give me any additional info because clearly she didn’t know anything. I called to see what the next steps would be because if it is I’m doing what I need to to get it handled and they’re prolonging it. After this I won’t be renewing my homeowners policy w this office"
We responded:
"Hi Ashley, I'm so sorry your questions weren't answered to your satisfaction. We've tried to call, text and email you - are you available to talk today about this? Please call the office 904-268-9900. "
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Marvin Coleman

December 9, 2025

5  out of  5
rating by Marvin Coleman
"Cory & Yelly were definitely great neighbors & helped me file a claim with another company of the person who backed into my vehicle. Thank you guys!!"
We responded:
"Thank you, Marvin, for sharing your experience with us. It's wonderful to hear that Cory and Yelly were able to assist you effectively with your claim. We appreciate your kind words and are glad we could help. If you ever need anything else, feel free to reach out."
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Michelle Queiruga

December 4, 2025

5  out of  5
rating by Michelle Queiruga
"This team is absolutely amazing ! I can honestly say I have never received such wonderful customer service when it comes to insurance . My agent Dustin DiChiara and then Anecia took the time to explain the policy at length and met me with so much patience/kindness for any questions I may have had. I highly recommend this team/Insurance company !"
We responded:
"Thank you for the kind words, Michelle! We are thrilled to hear about your positive experience with Dustin and our team. Providing excellent customer service is our top priority, and we appreciate your recommendation. If you have any more questions in the future, feel free to reach out."
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DC Morel

November 25, 2025

5  out of  5
rating by DC Morel
"Jenny was my agent, she was awesome helping me with receiving my housing insurance. Made the process smooth, easy & efficient. Quote wasn't too bad at all & broke it down for me without having to ask. I was referred my Jenna who is my leasing agent. Highly recommend if you're looking for a reasonable insurance company to go through Kim Iteros' Statefarm."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jenny was able to assist you so effectively with your housing insurance needs. We're glad the process was smooth and that the quote met your expectations. It's always our aim to provide clear and efficient service. We appreciate your recommendation and are grateful to Jenna for referring you to us. Your feedback is invaluable and motivates us to continue delivering excellent service."
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Christopher Place

November 24, 2025

5  out of  5
rating by Christopher Place
"Hunter was extremely patient and helpful. Followed up and made the process of switching very easy. saved me a good bit of money every month."
We responded:
"Thank you, Christopher, for sharing your experience with us. It's wonderful to hear that Hunter was able to assist you so effectively and make the transition smooth. We're glad to know you're saving money each month. Your feedback is greatly appreciated, and we're here to help with any future needs."
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Leslie P

November 21, 2025

5  out of  5
rating by Leslie P
"I was looking for a quote on vehicle insurances and saw online that State Farm provided the best coverage so I decided to give them a try. After my online request, I got a call immediately and I was helped by Kevin. He made sure I got the best deal and explained everything thoroughly. The whole process was quick & easy, Definitely recommend!"
We responded:
"Thank you, Leslie, for sharing your experience with us. We're delighted to hear that Kevin was able to assist you effectively and that you found the process quick and easy. Your recommendation means a lot, and we're glad to have been able to provide you with the coverage you were looking for. If you have any more questions or need further assistance, feel free to reach out."
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J BLK

November 19, 2025

5  out of  5
rating by J BLK
"I have had the pleasure of speaking with Anecia Francis yesterday at this State Farm location, and I was consistently impressed by her exceptional dedication and work ethic. Anecia Francis is an outstanding member of the State Farm team. Her exceptional work ethic and genuine kindness make her a joy to interact with. Anecia for me consistently went above and beyond to help me in a swift timely manner. I think her dedication and compassionate approach to her role exemplify the best qualities State Farm seeks in its employees. Thanks again A!"
We responded:
"Thank you so much for sharing your experience with Anecia. It's wonderful to hear how her dedication and kindness made such a positive impact during your visit. We're proud to have team members like Anecia who truly embody the values we strive for at State Farm. Your feedback is greatly appreciated and will be shared with her and the team. Thank you for choosing us for your insurance needs!"
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The Conaway

November 14, 2025

5  out of  5
rating by The Conaway
"Great Service from Kevin Kearns he will take care of you. Give that man a promotion and a raise he’s the hardest worker in the office, possibly on the entire east coast."
We responded:
"Thank you for sharing your positive experience with Kevin Kearns. It's wonderful to hear that his dedication and hard work made such a strong impression. We truly value your feedback and appreciate your kind words. Your satisfaction is our priority, and we're glad Kevin could provide you with the service you deserve."
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Esther Gibson

November 14, 2025

5  out of  5
rating by Esther Gibson
"Working with Kevin was an incredibly smooth and stress-free process from start to finish. Highly recommend!"
We responded:
"Thank you, Esther, for sharing your experience. It's wonderful to hear that Kevin made the process smooth and stress-free for you. Your recommendation means a lot to us, and we're glad to have been able to assist you. If there's anything else you need, feel free to reach out."
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Jacob Svejkovsky

November 13, 2025

5  out of  5
rating by Jacob Svejkovsky
"Kevin Kearns gave impeccable assistance helping me set up a new auto policy. Extremely personable and knowledgeable about the coverages provided, helping me to not only get the basic auto but some extra health insurance benefits as well. The office is quick to respond to emails and communication attempts, making the experience of shopping for insurance as painless as possible."
We responded:
"Thank you, Jacob, for sharing your experience with us. It's wonderful to hear that Kevin provided you with such impeccable assistance in setting up your new auto policy. We're glad he could guide you through the coverages and help you find additional health insurance benefits. It's great to know that our team's responsiveness made your insurance shopping experience smooth and efficient. Your feedback is greatly appreciated!"
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Michele Nyx

November 12, 2025

5  out of  5
rating by Michele Nyx
"Kevin was awesome! Super friendly, and he was able to help me and get me on my way quickly. I look forward to speaking with him in the future as I consolidate my house and life insurance with State Farm. Thank you, Kevin!!!"
We responded:
"Thank you so much for sharing your experience with Kevin. It's wonderful to hear that he was able to assist you efficiently and make the process smooth. We're delighted that you're considering consolidating your insurance with us, and we're here to help with any questions or needs you may have in the future. Your feedback is greatly appreciated!"
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fmm opc

November 8, 2025

5  out of  5
rating by fmm opc
"We’ve had an excellent experience working with Daisiah, who has been valuable in helping us manage our insurances. She is consistently responsive, taking the time to answer our questions thoroughly and clearly. We truly appreciate how she proactively identifies potential gaps in my coverage and works with us to develop the right solutions, giving us confidence that we are well-protected. Daisiah's professionalism, attention to detail, and genuine care for her clients set her apart. We highly recommend Daisiah to anyone seeking a knowledgeable, reliable, and customer-focused State Farm agent."
We responded:
"Thank you for sharing your positive experience with Daisiah. It's wonderful to hear how her responsiveness and thorough approach have made a difference in managing your insurance needs. Her dedication to identifying potential coverage gaps and developing tailored solutions truly reflects her commitment to client care. Your recommendation means a lot, and we're glad to know you feel well-protected with her assistance."
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Tracy Schaarup

November 3, 2025

5  out of  5
rating by Tracy Schaarup
"Answered all my questions. He is very nice and professional. Would recommend this office"
We responded:
"Thank you for the great review, Tracy. "
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Raj Salvi

October 25, 2025

5  out of  5
rating by Raj Salvi
"I switched over from AAA after 10+ years. The experience with Kim Lego's agency was exceptional. Kevin Kearns was very helpful and understanding. He was quick and thorough with answers and follow-up. My 5+ stars for him! Wish to stay with this agency and State Farm for a long time!"
We responded:
"Thank you so much for sharing your experience with our agency. It's wonderful to hear that Kevin Kearns provided you with helpful and thorough service. We're delighted to have you with us and look forward to serving you for many years to come. Your feedback is greatly appreciated!"
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aliya hibbard

October 21, 2025

5  out of  5
rating by aliya hibbard
"Spoke with hunter to start my policy he was very helpful and respectful, wonderful costumer service i would definitely recommend him to everyone."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Hunter was able to assist you effectively and provide the level of service we strive for. Your recommendation means a lot, and we're glad to have you as a valued customer. If there's anything else we can do for you, please let us know."
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Craig Scharf

October 21, 2025

5  out of  5
rating by Craig Scharf
"Hunter was courteous and professional. He is extremely knowledgeable and answered all my questions. We are switching our auto insurance to State Farm. Thanks, Hunter!"
We responded:
"Thank you, Craig, for sharing your positive experience with Hunter. It's wonderful to hear that his courteous and professional service made a difference. We're delighted you're choosing State Farm for your auto insurance needs. If you have any more questions or need further assistance, feel free to reach out."